Product delivery time
Not only is all our clothing hand-made-to-order, but we'll have it with you within 3-5 working days of you ordering it! From the time you order your polo, it will be made, packaged and shipped off faster than a Bride's nightdress!
In the immortal words of Lightning McQueen, we're "Faster than fast, quicker than quick."
Returns
If your item of clothing is faulty or not what you ordered, please email us and we will fix your issue (you have a right to do this within 14 days of accepting delivery of your product). Please note that if for some reason (that may or may not have been caused by alcohol) you actually have just ordered the wrong size, we will exchange your order for the correct size (if you haven't removed the polo from the original packaging) and recommend you switch off your internet after 5pm.
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How should a polo shirt fit?Polo shirts should not be tight! They should fit ever so slightly loosely, but not too lose that they look like a bed sheet! Polo shirts should also cover the bicep (i.e., they should not be sitting tightly above the bicep). See our comprehensive size guide on how to find your size.
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Should a polo shirt be tight?No! You don't want to look like you've been shopping in GAP Kids! Please note that if you're a very well built man, our polos may be slightly snug at first, but give them a couple of hours of wear and they will expand to fit your body comfortably - that's the beauty of using pure cotton!
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Is a polo shirt acceptable as "business casual" attire?Of course it is! A polo shirt is perfect for business casual attire and with offices becoming more flexible - you can now wear a polo shirt 5 days a week! Our polos are perfect for office attire as their made of 100% pure cotton, they will look and feel far more expensive than the polos everyone is wearing.
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I'm a large man, what colour polo shirt should I wear?Whilst you can wear what you want, if you're large (i.e., been eating too many jelly beans), you'll want to wear a dark colour polo shirt which will make you look smaller. Have a look at our Black Gentleman's polo shirt which will take you from a chunky chap to a hunky chap.
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Are my arms too big for a polo shirt?No, not unless you've been injecting with synthol. If you have large arms, the polo will be snug the first time you put it on, but give it a couple of hours and it will expand to fit your body comfortably. Granted, the fit round your arms will be slightly snugger than it would be for an average man, but your arms will be comfortable and the polo won't be cutting off your circulation!
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How do I look after my shirt?Washing instructions are on the inside of the shirt collar, which we've kept incredibly simple! Do not wash the shirts hot as they will shrink. If you have a shirt with writing on the back, you should iron it inside out (i.e., not directly ironing the writing). Other than this, you should buy another shirt so yours doesn't go lonely!
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How do I track my order?Our friends at EVRI will provide you with details (via email) on how to do this once we have your order confirmation - it's very straightforward.
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Do you run a ladies line?No. Our shirts are built for men & proper men at that!
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Do you provide International delivery?Of course we do! Please note that international delivery is of course slightly more expensive - you'll see this delivery value at checkout.
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Can I return a product?Yes, but only if the polo has not been removed from the original packaging (i.e., you've ordered the wrong size) or if the polo is faulty. You have 14 days to return a product.
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Is it ok to wear a polo shirt with a tie?No! If you do that you likely have several bodies buried in your garden.
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Do people wear polo shirts playing golf?Yes! Golf attire is smart casual - think same as the office but with more practical shoes. More recently a golf polo shirt is a polyester, sports styled collared top which you couldn't wear in the office. The issue with these polo shirts is that they trap sweat in between your body and the polo (making you very hot), so we would recommend one of our polos to play golf in - you'll be the talk of the course!
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